Travel & Tourism
Travel and tourism industry is rife with complexities as the operations run on a global scale and the competition is intense. Also, a single travel agency has to be associated as a partner with a number of agencies such as IATA, airlines, railways, roadway services, etc. The larger agencies even offer package tours that have to manage end customers for a duration of 3 days at least. The logistics and operations are very complex and expectations are great.
Strong communication channels and applications for ticketing and partner and client management, with an interactive interface ensures smooth operations.